Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-cooling-system-integrity.collision-talk.com (hereafter referred to as “Tesla Cooling System Integrity,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and processing of information about our users in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up as an authorized user for our applications or services
  2. You visit or navigate any of our websites linked to this policy
  3. You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a variety of personal data, including:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, email addresses, and profile settings.
  • Payment Information: Data needed for processing transactions, like credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, including bank account details (if provided) and purchase history.
  • Purchase Information: Details about your orders, products purchased, order status, and delivery preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographic location when you interact with our services.
  • Feedback: Comments, reviews, and responses provided by users to enhance our services.
  • Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from these platforms.
  • Product Information: Details about products you show interest in or purchase through our platform.

We gather this data through various methods: user input forms, account setup processes, payment gateways, tracking technologies (like cookies and pixels), and third-party partners who assist us in providing services.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device by websites you visit. They can be categorized as:

  • Strictly Necessary: Essential for website functionality, ensuring basic interactions work correctly.
  • Preference: Remembering user preferences to provide a personalized experience.
  • Analytics: Tracking website usage and gathering statistical data about our users’ navigation.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely. This ensures that your information remains protected and confidential.

Security Measures

To safeguard your personal data, we implement robust security measures:

  • Encrypted Communication: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct or update inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Ask us to delete your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data in specific circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team using the information provided below. We will respond within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, comments, requests for access or correction of data, or unsubscription from communications, please contact us at: